Protech Express

Outsource all your IT needs

We're an outsourced IT Support company, specializing in daily assistance for local SME’s and regional offices. We’ll take care of your office IT problems, so you can focus on doing what you do best instead of throwing your mouse at the computer screen (we heard that happens.) It’s frustrating when things don’t work like they’re supposed to, whether it’s the coffee machine or the ticket barrier at the station. Although we can’t help you with either of those, our system engineers understand the importance of user experience when fixing your IT meltdown. If you're looking for a reliable IT provider that will keep your business up and running, give us a call or contact us.

IT Support Services We Provide

IT Outsourcing

IT Outsourcing is a cost effective solution to any digital needs for a business. Protech delivers the services flexibly within your budget. Protech Provides Remote IT Support. Onsite IT Support and Managed Support.

IT Provider

With an IT Service Manage Provider, we can guarantee you maintenance and monitoring on your IT Systems on a regular basis. This is mostly recommended by Protech to our fellow potential small/medium size companies. Please contact us for more information.

Remote IT Support

If we cant meet you everyday for IT Support, Protech can handle your IT Support problems remotely with no issues. It is just like having us face to face but Digitally. Contact us for more information about Remote IT Service

Onsite IT Support

Our main priority is to let clients know we are here for them and fix the issue. That's why Onsite IT Service is one of our most requested service for IT Support. We have great organization within the team and will keep you up to date on when to come and help

Frequently Asked Questions

What is an Outsourced IT provider?

Outsourcing is a flexible way of managing your IT requirements & costs. It allows your business to gain a complete technical support solution without the payroll expense. Your level of support can expand as your business grows, and removes the headache of the hiring process. Our team of experienced field technicians and engineers provide you comprehensive on-site & remote system maintenance according to your need.

What if we don't need someone to be physically in our office?

Our IT Helpdesk puts one of most experienced IT teams at your fingertips. Don’t wait for someone to come over if the answer to your problems can be addressed with a simple phone call or email. In our experience, most problems can be resolved via telephone and remote access. Remote IT support means that our experts can directly tackle problems on your machine without being physically next to you. Protech’s sophisticated remote access tools and experienced technicians are always there when you need them.

We need strategic advice rather than daily support. What can you offer us?

For some businesses, you’ll be looking for more than somebody who can come over and fix a laptop when it breaks. As an owner, you carry the burden of making all the strategic decisions. While hiring a full-time CTO is expensive, getting expert advice is not out of your reach. Our senior staff will look at your specific circumstances and use their up-to-date knowledge and expertise to draw up advice that’s tailor-fit for you.

Can you help us set up backups for our company data?

Yes, we can assist in creating all kinds of backups.

We all like to live in hope that nothing will go wrong, and our hard drives will live forever. Yet we all know that feeling when something crashes, or you accidentally delete a file, and you don’t have a disaster recovery solution in place.

Contact us to get started.